Addictions & Community Services Worker

Addictions & Community Services Worker

Take the next step towards your new career

Find out more information about start dates, requirements, tuition & financial aid

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Arnprior Campus
Online Campus
Ottawa Campus
On Campus ,   Online
Program Length:
52 weeks
Diploma Issued:

Become An Addictions & Community Services Worker

Are you a caring, compassionate person who wants to help others? Community Service Workers administer and implement a variety of social assistance programs and community services and assist clients in dealing with personal and social problems. Graduates work in social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities, and other establishments.

If so, then our Addictions and Community Services Worker with practicum diploma program might be right for you. Not only do we teach community services worker skills, but we have also added addictions training, to better prepare you in your new career.

Get industry certified

You will obtain certifications in:

  • Nonviolent Crisis Intervention (NVCI)
  • Applied Suicide Intervention Skills Training (ASIST)
  • First Aid/CPR with Red Cross
  • 3 Additional Industry Certifications & Certificates which employers demand

Is this Addictions Community Services Worker program right for you?

This Addictions Community Services Worker program is an excellent fit for:

  • Someone who is caring works well in a team atmosphere, and is passionate about helping others
  • A mature student who has previous job experience looking to enhance and develop new or existing skills that are relevant in today’s job market
  • A recent graduate who wants to specialize in an emerging and in-demand health field
  • Someone who wants to fast-track to a new and exciting career in healthcare
  • Someone seeking fast, hands-on skills training in addictions community services worker courses

Ottawa Campus Programs, as of September 7th, 2021, will be delivered in a hybrid learning environment.

Between now and March 30, 2022, many Willis College programs will be delivered using a hybrid learning model. This means you will have the opportunity to learn in person at our campus or remotely during scheduled classroom hours.  Further updates will be given as we are advised by the ministry of colleges and universities.

We are available to help you with your career goals and you don’t need to worry about how you are going to plan your future education. We are conducting all of our Admissions Meetings and School Information Sessions virtually or in-person to help you start your career training this year!


Total program length is 52 weeks


42 weeks of theory, 6 weeks practicum placement
Up to 4 weeks of breaks


42 weeks of theory, 6 weeks practicum placement
Up to 2 weeks of breaks

Our Ottawa, Ontario campus is registered with the Ontario Ministry of Colleges and Universities under the Private Career Colleges Act, 2005.


Job Market

Addictions Community Services Workers work in personal support roles with youth and adults in a variety of social settings. The addictions community services worker courses offered in this program make you job-ready the moment you graduate. Successful graduates of this program may pursue a variety of interesting positions, including:

  • Addictions Worker
  • Group Home Support Worker
  • Community Services Worker
  • Women’s Shelter Worker
  • Corrections Facility Professional
  • Youth Worker
  • Women’s Centre Coordinator

Salary Information

Average Wage ($/hr) – $20.51
High Wage ($/hr) – $38.14
National Occupation Classification (NOC) for this program: 4212
Source: &

Why Choose Online Learning

Welcome To Willis College Online. A Different Way To Learn.

Online learning is broken. The traditional online learning model of sending a student their learning materials and expecting them to complete things alone each week doesn’t work. Students feel alone, not sure if they are doing things right, constantly feel the pressure of feeling behind in their work, and the goal of graduating and finding a career seems far off in the distance. To fix this problem, we have taken an entirely different approach to how online learning is done. Willis College Online is bringing the benefits of learning on-campus right into your home.

What makes Willis College Online different?

  • Learn 100% online: Each online program is delivered 100% online with freedom in your schedule as to when you want to learn.
  • Instructor-led program: You will have the choice to either attend live lectures each day online or watch later on-demand. As well, since each lecture is recorded, you will have the ability to go back and review the materials taught by your instructor.
  • Instructor-paced program: You don’t need to worry if you are falling behind. Your instructor keeps you on pace to graduate on time
  • Live daily instructor access: Your instructor maintains regularly scheduled office hours to help you with any concepts or material
  • Mandatory weekly group Q&A sessions with your instructor: This allows your learning cohort a chance to interact with one another and the instructor to get questions answered weekly
  • Finish in under a year: Successful students will graduate in under a year
  • Career support from day one: One-on-one employment & practicum support for graduating student
  • Learn from anywhere in Canada: Our number one goal is to help you prepare for the right career no matter where you live in Canada

Willis College Online is the newest and easiest way to get started towards your new career. Financial aid may be available to those who qualify. Take the next step and speak to one of our Admissions Advisors today.

Admission Requirements

Admission Requirements:
Canadian High School diploma or equivalent. Willis College Admission’s Team uses the Wonderlic assessment tool.

For Mature Students:
If you don’t have a High School Diploma, we have admissions options specifically for you depending on which province you are in enrolling. Please contact us to see how our Admissions Team can help you achieve your new career.

Are you looking to apply as an International Student?

Find out more about international student admissions requirements.

Program Outline

  • Applied Suicide Intervention Skills Training (ASIST) Certification
  • Business Communications I - English Essentials I
  • Career Management
  • Conflict Resolution Strategies
  • Counselling Techniques
  • CPR & First Aid, Level C Certification
  • Family Development and Functions
  • Fundamentals of Addiction
  • Introduction to Psychology
  • Introduction to Sociology
  • Law for Service Workers
  • Mental Health
  • MS PowerPoint
  • MS Windows & Outlook
  • MS Word
  • Non Violent Crisis Intervention Certification
  • Populations At Risk
  • Practicum
  • Professional Documentation and Case Management
  • Psychopharmacology
  • Relapse Prevention and Recovery
  • Self-Care and Team Building
  • Solution-Focused Intervention Techniques
When I first started at Willis I was a shy, self-conscious girl… but Willis changed all that! My time at Willis was knowledgeable, fun and most importantly self-rewarding. The PSW program was amazing. I learned so much. All of the staff are absolutely awesome; they looked at you as a person and not just a number filling up a seat. Rachel Goyer Personal Support Worker

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