Help Desk & Network (Support) Technician Ottawa Campus |

Help Desk & Network (Support) Technician Ottawa Campus |

Take the next step towards your new career

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Become a Help Desk & Network Support Technician

This program is designed for individuals who seek knowledge and certification in computer and network-related administration. Students will receive communications and support training with a focus on Windows Server administration and applications. As a graduate of this program, you will be equipped with skills such as the knowledge to perform computer system and network problem analysis and monitoring tasks, monitor network management systems, and respond appropriately to user requests and problems.

This program is an excellent fit for:

  • Someone looking to start a new career in a lucrative and in-demand career
  • Someone who is ethical, trustworthy, and committed to a career in CyberSecurity
  • Someone who does not have any previous experience in the CyberSecurity field

All of our programs are currently being delivered in a virtual classroom environment.

During this time of social distancing, we are available to help you with your career goals. You don’t need to worry about how you are going to plan your education future. We are conducting all of our Admissions Meetings and School Information Sessions over the phone to help you start your career training this year!

Programs are either delivered 100% online or a combination of online and on-campus lab time. Once it is deemed safe to do so, we will be returning to on-campus, in-class learning.

Total program length is 35 weeks
31 theory weeks, 4 weeks practicum placement

 

Willis CyberSecurity Academy

Willis College has taken the lead addressing the critical Cybersecurity and Network Security skills shortage by establishing Willis Cybersecurity Academy. The academy is equipped with our partner’s state-of-the-art network devices and uses an industry-standard curriculum taught by our professional instructors. All of this combines to provide a comprehensive offensive and defensive cybersecurity training environment. Graduates of this program go on to work for leading corporations like Sophos, Check Point, Fortinet, Bell Canada, the public sector, and other leading organizations.

Job Market

Successful graduates of the Help Desk & Network Technician course may pursue a wide variety of interesting and rewarding professions, including:

  • Computer Network Technician
  • Supervisor, Computer Network Technician
  • Internet Web Site Technician
  • Web Technician
  • Data Centre Operator
  • LAN (Local Area Network) Administrator
  • LAN (Local Area Network) Technician
  • Network Administrator
  • Network Support Technician
  • System Administrator

Salary Information

Average Wage ($/hr) – $30.00
High Wage ($/hr) – $46.72 ($/hr) High Wage source: www.jobbank.gc.ca
National Occupation Classification (NOC) for this program: 2281
Source: noc.esdc.gc.ca & www.jobbank.ca

Admission Requirements

Minimum Grade 12 (Secondary School Diploma) or GED equivalence

Or

Willis College Entrance Assessment. If you are a Mature Student, you can gain admittance by writing a free entrance assessment. Note: students with foreign credentials, regardless of whether their documents have been translated/compared or not, should be tested to establish literacy in the English language.

Are you looking to apply as an International Student?

Find out more about international student admissions requirements.

Program Outline

  • Computing Hardware and Host Based Security Foundations
  • Network Architecture Design and Operations
  • Report Writing and Communication
  • Helpdesk
  • Career Management
  • Windows Administration Security I - Core Infrastructure
  • Windows Administration Security II - Active Directory Services
  • Windows Administration Security III - Advanced Services
  • Windows Applications Security I - Databases
  • Windows Applications Security II - Messaging Services
  • Practicum
My experiences at Willis College have been life-changing. In completing my program, I grew in many ways. My confidence increased and I was amazed at my own capabilities, which I didn’t recognize until coming to Willis. The atmosphere at Willis made me feel like I belonged to a large family; that we were all in it together to succeed. Hats off to the staff of Willis College because they work together as a team and everyone helps everyone. No one falls through the cracks. Thank you Willis College. Sharon Schwartz Willis College

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