Program Outline

Please click on the course title to see the course description.

• Advanced Microsoft Excel

  This course will build on the foundational elements of Microsoft Excel and add concepts such as exploring financial tools, analyzing data with business intelligence tools, pivot table design, and developing a Microsoft Excel application.

• Business Communications I - English Essentials

  This course will help the student develop the proper communication skills necessary to function in a professional business setting. There will be a review of grammar, sentence structure, and punctuation as they apply to business communication. Students will complete various exercises with the emphasis on improving basic skills in grammar, punctuation, and sentence structure, and apply them to writing assignments and tasks. 

• Business Management

  This course will enable students to develop the skills necessary to understand and function in a professional business setting. The course examines the business environment and how to effectively manage within that dynamic and introduces various topics that serve as a foundation for further study of effective business management.

• Career Management

  Our Career Management course will introduce students to the most effective strategies to achieve employment in the career of their choice and teach them how to apply these strategies. Topics that are covered include effective job search strategies, cover letter and strategic resume writing, interview preparation, and effective interviewing skills.    

• Contract Management and Negotiations

  This course will introduce students to the importance of negotiation strategies in supply chain management and the skills required to become an effective negotiator. Students will become familiar with the negotiation framework, negotiation tactics, and strategies. A mock negotiation session will give students an opportunity to practice the skills and demonstrate what they have learned. Students will also learn about contract management, elements of a contract, and types of contracts (such as fixed price and cost-based). Purchasing law and ethics will also be discussed

• Customs Administration and Procedures

  This course will introduce students to a broad overview of administering government trade acts and regulations that govern the importing and exporting of goods in Canada. The roles of the players in international trade (such as carriers, importers, exporters, CBSA, and government agencies) will be examined and explained. Students will become familiar with key customs documentation, tariff classifications, and valuation techniques.

• Essentials of Freight Forwarding

  This course will introduce students to the players in international trade, including freight forwarders, customs brokers, importers, and government agencies. Students will complete international documentation such as letters of credit, certificates of origin, and bills of exchange. Packaging and warehousing goods in the international supply chain will be covered. Students will also learn about all modes of transportation and the calculation of costs when using each method.

• International Transport and Trade

  This course will introduce students to the parties involved in international trade, including freight forwarders, customs brokers, importers, and government agencies. Students will complete international documentation such as letters of credit, certificates of origin, and bills of exchange. Packaging and warehousing goods in the international supply chain will be covered. All modes of transportation will be covered and the costs of using each method calculated.

• Introduction to Supply Chain Management

  This course will prepare students for advanced study by setting the foundational elements of supply chain management: supply, operations, and logistics. Students will be introduced to the impact of supply chain decisions on companies, financial measures, and key performance metrics. Supply chain sourcing decisions, such as make or buy, will be evaluated. Students will learn the importance of creating and maintaining supplier relationships, single versus multiple suppliers, and supplier rationalization strategies. Key trends in supply chain management will also be identified.

• Inventory Control and Warehousing

  This course will introduce students to the principles of inventory management, proper storage techniques, and warehouse optimization and design. Students will learn demand management, order management, inventory control, and associated costs in conjunction with customer-centricity. Students will also examine the role of warehousing in a logistics system, evaluate warehouse design considerations, and discover outsourcing opportunities.

• Microsoft PowerPoint

  Students will learn how to create, modify, and enhance a presentation using Microsoft PowerPoint. As students explore the PowerPoint environment to create a presentation, they will format text on slides to enhance clarity; add and modify graphical objects to enhance visual appeal, and add tables and charts to present data in a structured form. Students will then finalize and deliver their presentations.

• Microsoft Excel

  Upon successful completion of this course, students will have achieved a core level competency of the Microsoft Excel application. Topics include creating worksheets, formulas, functions, charts, formatting, analysis, templates, and working with multiple worksheets and workbooks.

• Microsoft Windows/Outlook

  This course is designed to provide students with the skills needed to work in Microsoft Windows and Microsoft Outlook. Students will learn to use the tools and options available in the Microsoft Windows operating system, manage folders and files, and work with simple applications packaged with the operating system. The Microsoft Outlook portion will provide students with the skills to compose and send emails; schedule appointments and meetings; manage contact information; schedule tasks; create notes; customize the Microsoft Outlook environment, calendar, and mail messages; and track, share, assign, and quickly locate and organize various Microsoft Outlook items.  

• Microsoft Word

  Students will be introduced to word processing using Microsoft Word. No prior computer experience is assumed. Students will learn how to create, edit, and format documents and multiple page reports; work with templates, themes, styles, and mail merge; and learn advanced techniques, such as automating work and using advanced online forms.

• Operations Management and Sustainability

  This course will introduce students to a broad overview of operations management and manufacturing concepts, and their contribution to efficiency in supply chain management. Students will learn concepts such as operational decision making, supply chain sustainability, material requirements planning, design of goods and services, lean manufacturing, project management, quality and supply chain sustainability.

• Purchasing Fundamentals

  This course will set the foundational elements of supply chain management as students will learn the origin, function, and role that procurement plays in an organization. Students will be introduced to the purchasing process, sourcing decisions, global sourcing, and ethics. Issues such as supplier relationships, supplier selection, ethical sourcing, and sustainability will be discussed. Public purchasing will be introduced.

• Service Response Logistics

  This course will introduce students to the supply chain management concepts suited particularly to services and the service activities of manufacturers. The concept of customer involvement in the production process and managing service quality will be discussed. This module will look at the importance of demand, capacity, and yield management, in addition to the importance of facility location decisions.

• Supply Chain Security

  This course will introduce students to supply chain security measures for protecting and securing assets and people in the supply chain, both internally and externally. Voluntary and involuntary supply chain security programs, including Partners in Protection (PIP), will be examined. International threats to the supply chain (such as terrorism, illegal goods, and smuggling) will be studied.

• Supply Chain Technology

  This course will introduce students to the most recent trends in supply chain technologies focusing on smart, tech-driven solutions to decrease operating costs and improve efficiency. These changes are based on leading supply chain companies having immediate adoption and leadership with new capabilities and technology. Students will research various technological advances such as Blockchain, Artificial Intelligence, Internet of Things, Cloud Computing, Robotics, 3D Printing, and Big Data.

• Strategic Sourcing

  This course will introduce students to supply management and commodity strategy, supplier qualification, selection and management, and strategic cost management. Students will also learn why performance metrics are critical to purchasing performance, in addition to recognizing the future direction of purchasing and supply management.

• Transportation and Logistics Management

  This course will introduce students to the importance of transportation and logistics channels, their management, and the storage of goods in a warehousing or distribution environment. Careers in logistics and transportation will be discussed. Students will learn about the activities in the logistics channel, such as inventory control, materials handling, packaging, and reverse logistics. The major modes of transport (land, air, ocean, and rail) will be discussed, transportation management software will be explored, and domestic and international shipping terms INCOTERMS will be introduced.