Student Admissions Advisor

Company summary:

Willis College is a professional development and educational institution providing skills training for experienced professionals and those starting a new career. The college has a long, outstanding history (since 1866!) of serving in-demand skills to the government, businesses, and technology organizations in the Ottawa / Carleton region of eastern Ontario. We are consistently meeting the demands of the workforce by creating and offering highly sought-after programs that lead to meaningful careers.

Summary of position

As a Student Admissions Advisor, you will be the first contact for any potential new students. It is your job to present the first impression of the College to a prospective student, demonstrating a knowledgeable, caring approach through prompt contact, informed responses, and respectful interactions. We are looking for a driven professional with 5+ years of sales and relationship building experience. You should also be friendly, energetic, positive, have strong interpersonal skills and a pleasant telephone voice. You should also be a master multitasker and crush deadlines. Outbound calls to those who have an interest in the College is a key component of this role as making a connection with a prospective student often takes multiple attempts.

Duties:

  • Recruit qualified candidates for the college’s academic programs in a compliant, appropriate, and professional manner.
  • Provide program information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process.
  • Observe and adhere to all Company policies and best practices.
  • Exercise judgment within defined procedures and practices to determine appropriate course of action.
  • Make quality, outbound follow-up, and confirmation calls to prospective students.
  • Participate in campaign strategies as proposed by management.
  • Meet with students and act as a resource in completing and reviewing Student Assistance Applications and collecting account payments as required.
  • Able to network with businesses to build relationships and further the exposure of Willis College locally and across Canada.
  • Flexibility to work evenings & weekends will be required from time-to-time to attend career fairs, open houses, business development networking events and other events scheduled into the evening.
  • Various administrative tasks as required.

Skills and abilities:

  • Strong negotiating skills.
  • Have excellent people skills and are intuitive to client’s needs.
  • Giving professional presentations.
  • Not buckling under pressure and being very target driven.
  • Being computer literate in software such as Microsoft Word/Excel.
  • Working well as part of a bigger sales team but also being able to deliver and work independently.
  • Strong telephone skills: prior experience with high volume calls is an asset.
  • Will use company approved scripts and approaches during telephone calls and will be responsible to enter information in a company database.
  • Will observe and adhere to all company policies and best practices and comply with related governmental regulations.

Compensation Package

  • Employee Benefit package: Dental, Vision, Drug, Life.
  • Full time position: 40 hours per week. Some weekends required.
  • Every second Friday Off

Qualifications:

  • Minimum of 5+ years’ experience working in a sales and relationship building role.
  • Experience in admissions recruiting, education, or customer service. Contact centre outbound experience is an asset.
  • Post-secondary education is an asset.
  • Experience working with internet-based communication tools.

Willis College is proud to be an Equal Opportunity Employer. Please be advised only candidates selected for an interview will be contacted. We value a diverse workforce and invite all interested and qualified applicants to apply. Willis College welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. A criminal record and social media check will be conducted.

Work Location: In person at the Ottawa campus

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

 

Schedule:

  • Monday to Friday
  • Weekends as needed

 

Supplemental pay types:

  • Bonus pay
  • Commission pay

 

Work Location: In person

Job Category: Admissions
Job Type: Full Time
Job Location: Ottawa

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What Our Graduates Are Saying

Willis College is so flexible for students! My program allowed me to complete all my courses online. I got to choose when I wanted to attend my live lectures which was incredibly helpful around my daily life. This program made it possible for me to pursue a career as a single mom!
Taylor McElroy
Veterinary Medical Assistant Program